Are you missing new leads? You need a lead capture form.

We've all been there...

Do you often find yourself missing out on potential students from your roster? Are you losing potential students because you don't have a way to keep all of their info? Does your workflow look something like this: Parent calls, person at the front desk writes a note down, note gets handed to the person doing the follow-up, note gets lost in the ether, and the parent calls later wondering why they don't have a lesson booked."

Ours did too at one point. Then I found a silver bullet.

About 9 years ago I was working with a developer on a really complex project and we needed a way to track project progress. He suggested a Kanban board. I had never even heard of a kanban board before that.

The first time I saw it, I fell in love.

As many of us artists are, we're visual people. This goes in that box, or "I need to be able to do this at this time.". Let's face it, we're all damn near ADD with this type of thing. That's exactly what a kanban board does.

I knew I needed a kanban board to organize my life. I use one with every single company I run; ClerkHound (to keep up with contacts and follow-ups), Devilcat Amplifiers and CMG Guitars (to keep up with production), and Pladd Dot Music (to keep up with our incoming student leads).

When we introduced this to our studio - it was a GAME CHANGER!

RosterHound's lead capture forms work in two ways: 1. You can enter anything you want manually (for old notes or new contacts), and 2. You can capture new prospective students DIRECTLY FROM YOUR WEBPAGE with live forms that funnel them right into your kanban board.

Now all of our incoming leads from our website was in one place. We had a cohesive way to manage student and parent data, and could even book them RIGHT FROM THE KANBAN PAGE!!

I'm very much in love.....

What's cool about the kanban board in RosterHound is that your lessons coordinator only has to click a button (Called, E-mailed, or Texted), and it will keep up with an automatic note and a date and time stamp! So when that parent says: "I never got a call back..." you can say -"Actually, she texted you on September 9th. She's waiting for a follow-up from you.".

And with this level of communication and detail, you will lock in more students and your customer experience will fly through the roof!

The first week of using our new RosterHound intake form, our lessons studio added 25 new trial lessons in one week. The second week, our roster had grown by almost 20%. TWENTY PERCENT IN ONE WEEK! We didn't know what we were missing.

-Chris Mitchell